Dear Mr. Rivait:
I want to begin by thanking your Company for the amazing job completed yesterday on our rounded front steps, and thesidewalk to the street. I can't tell you how many neighbours, and total strangers walking down the street, have commentedon the beauty of the workmanship.
The real purpose of this letter however, is to tell you of the excellence of your crew, Matt, Ray, and Mitch. They worked sohard constantly every time they came to the house, always cheerful and well mannered. As they worked, attention to everydetail was paid. They were here every time when they said they would be. They explained each step, and answeredquestions thoughtfully and methodically. Bricetin is so fortunate to have these fellows in their employ.
We will always recommend your Company to others.
We know that upon completion of our home that this crew is off to many others. The high standards of Matt, Ray and Mitchare second nature to them. To us? They left behind a masterpiece
John and Barbara Uttley
The crew that worked on my basement were professional, respectful and personable. Their work ethic and quality are fantastic and every question I asked, they answered politely, simply and articulately. Thanks to them it was a very positive experience.
- Susan W
June 2, 2020
Good morning Mark,
Just want to acknowledge the workmanship on my porch. I also would like to advise you that I was very impressed with the crew that you sent over. They are a credit to your business. They were on time, efficient, polite, and kept me aptly informed of the progress with the job. Thank you for their service.
Oct 29, 2019
Hi Mark, Just wanted to send a quick email to let you know the amazing job your crew has done. The porch looks amazing. Your employees are extremely professional and hard working. You can tell they take pride in their work. They have a lot of patience as they have been dealing with our 3year old waving to them in the window while they work, always waving back at her. So glad we decided to book with your company, definitely worth the wait. We will absolutely be recommending Bricetin Concrete Restoration in the future.
Oct 13, 2019
Dear Mark: We are so pleased with the new driveway, sidewalk and porch Bricetin has installed. The professionalism, courteousness and respect of the crew led by Matt is unsurpassed by any contract work we have ever had done. Our neighbours were even consulted on how to restore patio stones moved during the installation of the new driveway! We would recommend Bricetin hands down to anyone needing cement or other work done. Thank you for being a five star company!
- Brian & Pat B.
Aug 11, 2019
Good afternoon Mark,
I knew I made the right decision to use your company from the first time I met you requesting a quotation for Mrs. Renaud. The job is complete and it is excellent. Your crew of Dan, Matt, Mitch as well as Jeremey and Ray who poured the front porch steps did an excellent job and very customer oriented and respectful. They are very conscious of detail and perfection. It has been a pleasure to work with your company and crew. I will always recommend your company to family and friends. I would appreciate if you could ensure your crew is recognized for the fine job. Have a great weekend.
June 13, 2019
Just wanted to thank you for putting my yard back together the way it was. Now it complements the Bricetin cement everywhere. I so appreciate you coming to bat for me and doing this. That is why I will go to you again and will truly recommend you for any job I am asked about. Your work and company are “5” stars in my books.
June 11, 2019
I would like to commend you and your staff for a great experience and superb work. I will recommend your services to anyone who asks.
May 22, 2019
My front porch is complete and I couldn’t be more satisfied with every aspect of the job from the start to finish. Good crew, good work, good product, all in a timely manner at a fair price. Highly recommend this company. Thank you, Mark and team.
Chris St. Germain
July 19, 2018
We wanted to tell you how pleased we are with the job that Matt and his crew of 4 did on our front porch! Yes, their work was exceptional, but their professionalism and attention to detail was a very appreciated bonus! We are proud to post a picture and positive recommendation, on social media, to our family and friends!
Leo and Jackie
Belle River, ON
July 18, 2018
Just a note to thank you for the good work you have done to my house. About 3 years ago my husband passed away. I was scheduled to have work done, you were very accommodating and you totally worked around my schedule. Your workers were very professional, courteous and did a marvellous job. I had a large concrete pad, sidewalks around the house plus bricks put on two sides of my garage. Recently around May 18, 2018 work was done in the basement and in July, 2018 I had a cement deck. Again employees were all very professional, courteous and caring. They not only did the job well but everything was put in place even the grass seed.
I am extremely happy with Bricetin. Mark you have great employees. Everyone that comes here are very impress. As a single women in a household, getting jobs done can be difficult and trusting is hard to come by. I totally trust Bricetin and your employees.
May 17, 2018
Just wanted to let you know how pleased we are with our new driveway, here in Cooper's Mill! It looks great but more importantly, we want you to know it is because of your TEAM who did such a fantastic job! Matt and his crew of 4 did an amazing job! Matt explained each step of the process and kept us informed. They were a professional, courteous, hard-working and friendly team! They worked well together and anticipated what the other member needed. Cleanup was quite admirable! We were VERY impressed with the work done! Even the neighbours commented on how well they worked! The driveway looks great! Congrats to having such a reliable TEAM! We will certainly recommend your company!
Marianne and Art
Belle River, ON
May 2, 2018
Thank you for the wonderful job you did replacing our porch. The service and professionalism from your company was amazing! We had expected a lot of disruption and mess and were pleasantly surprised that there was none. What a pleasure dealing with the team.
Wendy & Erwin E.
April 26, 2018
This company was fantastic. They did a great job of waterproofing our basement. The office staff and work crews communicated well, keeping us informed about what they were doing and why. They were very friendly. The different crews we had working did an excellent job and an impeccable cleanup. We highly recommend this company.
Peter and Debbie P.
December 1, 2017
Thank you so much for helping connect me w/ Bricetin. They were out last Monday to do the job and took really good care of us and the house. They were good communicators and did what they said they were going to do when they said they were going to do it, when I could barely get anyone to even return a phone call! This whole process has been so slow and frustrating, and your help really made a difference for us.
Sincerely, N. T.
August 9, 2017
I just want to let you know how extremely happy we were with your company's service. Scott and Tyler are very hard dedicated workers and are a definite asset to your company. They were cautious around the house with the electrical and the pipes. If they had questions they asked and Scott even took pictures of the problem under the door and sent them to me because we were not there to see it ourselves. Their work was second to none and we would not hesitate to recommend Bricetin to our friends and family.
Rob and Tammy W.
July 14, 2017
Hi Mark and team,
I just wanted to drop a line to say a huge thank you to Greg and his team for the great job they did on our front porch, I know I pestered a bit to get it done but it was so worth the wait. I didn't imagine it was going to turn out as good as it has.
Having waited so long negotiating for a solution with my new home builder and the lengthy Tarion conciliation process, we were so unhappy with the look they left me with and the patch job that I was told was "acceptable" we didn't want to sit out there anymore. But now all I want to do is sit and admire the work and show people what you have done!! I have been recommending you to friends and family (hope you get calls).
Greg is a MASTER and it's clear he takes great pride in his work. Great job!
Please forward my thanks again to your team and to Cindy for taking my calls and putting up with my impatience!
July 4, 2017
The Board at Mill Creek Town homes wanted to thank you for the excellent work done on the restoration and stone capping of our courtyard brick walls. The completed project looks excellent and your employees were courteous and professional. We have had nothing but compliments from all our townhouse owners.
June 5, 2017
Thank you for the excellent work that you have done to restore the blocks on our building. I would certainly use your services again and would not hesitate to recommend your services to my friends. Thanks again!
Dr. P. Nagle
June 5, 2017
I want to thank Mark and let him know about his crew that was at my house. They were fantastic! They never left a stone out of place, you couldn't even tell they were there by the way they cleaned up after everything. I was very, very pleased with everything they did and we're very, very pleased with your company. You have our reference if anyone ever needs it. Thank you again very much for a job well done!
Belle River, ON
March 22, 2017
Thank you and your company for all their work. I really appreciated your itemization of the estimate. It was a difficult time and allowed me choices. I would also like to give special thanks to Matt and Jeremy They were friendly, kind, considerate and professional.
March 22, 2017
I’ve been extremely impressed with this project right from the start. Matt is great and communicates very well, and so do you. I was impressed at how efficient the whole project has been and how little mess there was. Maybe it’s a good time of year to dig, without the ground being too wet.
I’ll definitely recommend your company to family and friends.
Have a great afternoon,
July 13, 2016
Everything looks good and it's a relief being able to walk in the yard and not worrying about tripping on the sidewalk.
The area under the cellar stair also looks good.
If I know anyone needing cement work done, I'll be happy to recommend you.
Carol Lee M.
June 29, 2016
I just wanted to let you know that your team has been great to work with. They tell us exactly what's going on, are very tidy and have done a great job.
Just wanted to thank you again. Your team went beyond what I would have expected. I've already posted on Facebook that I highly recommend your company. I also talk to many people every day and will refer clients to you in the future without hesitation.
June 9, 2016
Hi Mark and Cindy. I just wanted to pass along my thanks for a job well done. This is excellent work that I had done. I would highly recommend your company to everybody who requires this type of waterproofing and concrete replacement. I am very satisfied.
Thanks very much.
November 2, 2015
I have put off writing this letter long enough but I must write to commend you on the crew that you sent to give me a new sidewalk in LaSalle.
The crew arrived in the morning and after a short conversation with one young fellow, I think his name was Bryce, they went to work. They worked as a team, the three of them. They just seemed to know what to do without being told. The old sidewalk was broken up in no time and hauled away.
Two more fellows arrived and without a word, pitched right in and in no time the area was cleared, new stone put down and leveled and the forms were carefully measured and leveled and put into place.
Three young fellows disappeared as quickly as they came. Off to another job I assume. Two young fellows stayed behind to finish up.
On Saturday the cement came and the same two that stayed behind the day before came back. Their names were Matt and Jeremy. That job went quickly and efficiently and was completed in a timely manner. Jeremy left Matt behind to finish off and I had the pleasure of sharing some of my perennial flowers with Jeremy for his new home. Matt did an outstanding job with the cement and then returned on Monday to finish off.
I can tell you that Matt did an outstanding job of returning our landscaping back to normal and making it look better.
We will not hesitate to recommend your company to whoever asks because of the outstanding job which was completed to our satisfaction and certainly has enhanced the appearance of our home.
Please thank Matt, Jeremy, Cody, Dan and Bryce for us. Your company was very well represented by these fine young men.
Lanny and Juanita W.
October 7, 2015
Good Morning Mark, I just wanted you to know that we were extremely impressed with your crew of workers that did our cement pads last week. All the guys were respectful, courteous and competent. They did a great job putting the cement in and cleaning up afterwards. It looks really good.
Please extend my thanks to them!
September 9, 2015
The crew did a really amazing job for me and were courteous and very professional. The place was cleaner at the end of their work day, than when they started.
The guys are working on my neighbour’s house Monday and she has shown me some areas she would like looked at further so please instruct the guys to see me Monday morning,. I’ll be around and again thanks so much for amazing work. BTW, I just referred my friend Lynn (AM800) radio host to you for some work, she needs at her place.
July 9, 2015
I am writing to you is to say what a beautiful job your workers did on my new porch. I was thoroughly impressed with their workmanship. These men were very nice to me answering any questions I had and addressed any concerns I had. I would recommend your company to everyone.
July 16, 2014
Again, I would like to thank you and your company for the professional way my small job was done. I was refused at other places and because of this the young men working for Bricetin were exceptional; very polite, kind and very hard working. I also have to thank you for the condition the space was left in spic n span and spotless. If ever I need cement work done again, I will call you.
My Sincere Thanks
Julia Anne Bonenfant
January 20, 2014
Just had our basement done and had to say thank you. Your staff works extremely hard to make sure that we understood what was going on and their attitude and professionalism went beyond.
Thanks for making our disaster area as pleasant as possible. Keep up the great work and will we recommend Bricetin Concrete to all of our friends and family.
January 7, 2014
To all and especially the guys who did my front yard: What a wonderful job and a great crew thank you so very much. We have been telling all who we meet what a "Fantastic" company you are.
November 26th, 2011
Dear Mark and Cindy,
We would like to express our appreciation for the generosity of Bricetin Concrete in providing our daughter with a cement pad and walkway to her pool last spring. This Random Act of Kindness made a huge improvement in her life. Because our daughter was able to access the pool easily, she swam more often and she experienced improved health. This past summer was absolutely wonderful for her.
We would also like to thank you for making the arrangements to partner with Tilbury Concrete who we understand contributed the cement. In addition, please pass on our appreciation to your staff for their professionalism, respectfulness and skilled workmanship.
We are blessed to have experienced this amazing ‘act of kindness’. We appreciate your foresightedness, as business owners committed to giving back, in making the decision to invest into our daughter’s future and her quality of life in this way. It strengthened her and will continue to do so. On her behalf and ours we thank you.
Brian and Michelle F.
(Daughter’s Thank You Letter)
November 11, 2011
Dear Mr. Rivait,
Thank you for choosing this project in November 2010 as Bricetin’s Random Act of Kindness. This beautiful cement ‘pad/pathway’ your company built in the spring of 2011 meant I could go swimming almost every day this past summer! I have been healthier and happier as a result. It has been the best summer ever. My family and support staff have also greatly appreciated the smooth ride to the pool. Please thank everyone involved.
Lisa F., Woodslee
November 10, 2013
Dear Mark and Cindy,
I wish to convey my appreciation for a well-executed job done from removing the weed-infested inter-locking stone, that was my driveway, to levelling, installing and finishing it with cement, and also to the top soil fill-in and cleanup. Every aspect of this undertaking was done with care and skill. I'm really grateful for the conscientious and pleasant way the crew went about this work; from its preparation to the traction design applied to the surface - to me it is a work of art!
Thank you all so much for making me feel like a "preferred customer".
I would highly recommend your company to others.
November 8, 2013
Front porch of 1920's Tudor home showing serious cracks and possible loss of structural integrity. Porch had distinct decorative brickwork along edges. Mark from Bricetin was only company I called that showed up on time to assess and develop meaningful solutions that maintained original design of the porch and deliver an elegant solution to structural support issues. Greg was the porch 'artist' who amazed with his thoroughness, preparedness and ideas to make the porch look even better. Cindy from the office delivered high end customer service. Mark was highly responsive to questions. Outstanding work delivered on time, on budget and with beautiful results. Porch is restored and lovely and not a new concrete slab suggested by other firms. Only change I would make is I would call these people the first time and not waste time on other contractors.
Deborah in South Walkerville
June 7, 2012
Dear Mark and Cindy,
Thanks for the kind letter of May 30th, as well as the kind thought of the Timmy's gift card. Both were quite appreciated. As in previous experiences with Bricetin, Geri and I were again quite pleased with the work done in May on our back wall in restoring the mortar & brickwork. As usual, your crew did an excellent job, and we are very pleased with the end result.
Be assured that we will continue to refer family & friends to Bricetin given the quality of work which your company has done for us over the years.
Once again, thanks for the thoughtful letter and gift, and it has been a pleasure as usual doing business with you and Bricetin Concrete Restoration.
Loris & Geri S.
July 22, 2012
Dear Mark and Cindy,
There is no mistaking the value of having home repairs done by a contractor who comes to you recommended by previous clients. Such was my experience with Mark and his crew and I am only too happy to also recommend Bricetin Concrete Restoration. As with most homeowners who require his company knowledge during a cynicism but not with this group.
In addition, it's probably rare that a contractor can communicate the intricacies of a technical piece of work in a manner that actually instills confidence and calm but Mark made me feel at ease from the first discussion and on subsequent visits and during final payment. More so, he got the work done on time, displayed the highest degree of professionalism and even offered to have his superb crew return to make certain the, as yet, unsettled earth was smoothed out against the house (not just in the fall but again in the spring to enable new landscaping).
I hope you never have to have a foundation repair, it is quite an undertaking but you would be wise to choose Bricetin if the need arises. Its money well spent and a level of reassurance that is extraordinary with Bricetin Concrete Restoration.
Rob and Cindy
Dedicated, Skillful and Eager to Please
Hi Mark, Thanks for the complimentary Tim Horton's card. We are grateful. We continue to be very pleased with the new driveway and patios. They have enhanced our property! We have had a lot of compliments. As for the foundation work it gives us more security. We have been questions about that work too. I tell them a lot of labour and skill was put into this work also.
Your workers were dedicated, skillful and eager to please.
We appreciated the safety precautions taken.
I will continue to recommend you for new business. If I need work done in the future, I will know you are a phone call away!
May you continue to be successful in your business!
I just want to express my thanks for the professional and excellent job performed by your company on my chimney. A special thanks to the gentleman (Greg I believe) who showed what true workmanship is not only in the product but the clean up! I would recommend your company to anyone. It is a nice surprise to get what you want at a fair price. Thank you again and I will recommend your services to all my associates.
Professional, Polite and Friendly
We are sending this letter to you in regards to having our driveway replaced by your company, and we wanted to express our satisfaction with the workmanship and quality of the job. Your people were very professional, polite and friendly. Matt and Brice while the whole time when they were here, I watched some of the work they had performed breaking up the old concrete, lifting and pushing it onto the bucket of the bobcat which some pieces were quite huge slabs, but they had continued till they were done. All the preparation before pouring of the cement was a huge undertaking with our driveway, walkway and the removal and replacement of our wheelchair lift. We would like to thank them for being so professional and for listening to our concerns. The neighbours had commented on how good it was to see how they had cleaned up after each day and what a great job they had done on our driveway.
We would highly recommend your company to our family, friends, and anyone interested in having any paving done. Thank you Bricetin so much for a job well done.
Thank You for Your Generosity and Kindness
Your contribution to our program is most appreciated; particularly this year as we take on the monumental task of building a new facility. Our financial challenges over the next few years will be immense, but with the enormous help we have received from you and other generous organizations in the area, we are confident, that we will overcome all obstacles to offer to our community a state of the art riding facility for people with special needs.
We at WETRA are grateful for your generous and kind heart. Thank you for believing in our program and recognizing the healing power of the horse.
I hope to see you at our Grand Opening so you can witness the results of your kind contribution.
Professional and Courteous
Well, 2 major storms in since your company was out here and great results each time! Thank you so much! I am really happy with the work you did for me.
I also wanted to thank you for your professionalism and courtesy with regard to this job. It was way beyond my area of expertise, and you took the time to answer all of my questions, provided options, and accommodated by shift-work schedule.
Please forward my thanks to your office staff and work-crews. They too, answered any questions I had, showed up on the agreed-upon times, and took care when coming/going in and out of my house.
I was able to contact Gauthier Roofing and Siding, and have had my eaves troughs re-done last week. They also did a great job, and I thank you recommending them to me.
I will certainly be keeping your company in mind, should other, similar issues arise with my house or my friends’ houses.
Anne Marie A.
Thanks You for Your Random Act of Kindness
Dear Bricetin employees,
We were so thrilled and thankful to hear the news that you had chosen our class for Random Acts of Kindness day.
When we shared the news of your generosity with our students (JK/SK), this is what they said:
“They have excellent ideas.” Vanessa Vu
“They are so nice.” Jenna
“They are kind.” Hailee
“Thank you.” Amanda
“They are my friends.” Nmoy
“I like when they give us things like money and everything.” – G
“I love them.” Bryce
“Thank you.” Diego
“They are nice.” Elisha
“They are nice.” Peyton
“They are being very kind to us.” Marie
“They are beautiful.” Klegain
“They are fun.” Owen
“They are wonderful.” Alec-Joseph
“They are nice.” – F
Your thoughtfulness is greatly appreciated,
Melissa, Classroom teacher
Tara, Early Childhood Educator